Dear Friends and Family,
Mesa West Pet Hospital is adopting a concierge approach at our hospital to prevent the potential community spread of COVID-19 and to protect our team members. We are currently only allowing patients (pets) inside our hospital until further notice. Please do not wait outside in front of our hospital, we encourage you to read this sign and remain in your car.
The health and safety of our clients, patients, and team members are top priorities for us. If you are sick, please stay home. If you have traveled recently or have been in contact with anyone who has traveled or who has been sick, please let us know on the phone.
When you arrive at the hospital, call us from your car. 949–642–9142
Remain in your car with your animal. A care professional will discuss your needs by phone when you arrive. At the end of the conversation, a care professional will meet you at the front door to bring your animal into the building for services. All patients’s belongings should be taken off in the owner’s car and your pet will be brought into the hospital with our own lead. If you have a cat, please bring your cat in the cat carrier.
Please practice social distancing with our team members and remember to keep your distance. After our team evaluates your pet, you will receive a phone call to discuss recommendations and a plan moving forward. Shortly thereafter you will receive a call for payment ad instructions for discharge.
We may temporally change our hours of operations, please call for details.
We encourage all clients to call us with 24h advanced to refill medications and prescription diet food. We urge you to practice social distancing and stay safe. We are here for you!
Thank you,
Mesa West Pet Hospital
